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1. Do you have clear complain record with Better Business Bureau? 2. Who will provide warranty service for my windows and doors? 3. Can I see an Energy Star Certification label with Your company name on it? 4. Are your windows tested & evaluated for Energy Performance? 5. Can I see and read full warranty informaion for your windows? 6. Who will perform installation of my windows and doors? 7. Do you have local showroom I can visit? 8. Can I find your company phone number in a local phone book? 9. Can you provide me with some references in my neighbourhood from 5 - 10 years ago? 10. Do you provide formal written estimate? 11. Does your company specialize in manufacturing and installation of windows & doors? | |
| 2. Who will provide warranty service for my windows and doors? | |
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Most of the window replacement / home improvement companies do not manufacture their own windows. Some of them have more then one window supplier, and they will never tell you which company windows will be installed in your house. Window dealers will often change their suppliers to get better pricing for themselfs. Ask yourself a question: "Does the company you are considering have dedicated factory trained Customer Service personnel who can solve both manufacturing and installation issues?". |
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Most of the home improvement companies do not have full time service technicians and use subcontractors to provide after sales sarvice care. Even if the dealer responds, contractor does not have the product knowledge that a manufacturer has. Once again it pays to deal with full service company; that does both, manufactures and installs your new windows and doors. | |
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Becker Window & Door Industries provides Lifetime Warranty for All Windows. | |
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